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170 chapter 6 solve problems enww – HP Color LaserJet Enterprise M751n Laser Printer User Manual

Page 180

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Table 6-6

Fixing/fuser defects

Sample

Description

Possible solutions

Slight shadows or offsets of the image are

repeated down the page. The repeated

image might fade with each recurrence.

1.

Reprint the document.

2.

Check the paper type in the paper tray

and adjust the printer settings to

match. If necessary, select a lighter

paper type.

3.

If the issue persists, go to

support.hp.com

.

Toner rubs off along either edge of the

page. This defect is more common at the

edges of high-coverage jobs, and on light

media types, but can occur anywhere on the

page.

1.

Reprint the document.

2.

Check the paper type in the paper tray

and adjust the printer settings to

match. If necessary, select a heavier

paper type.

3.

Enterprise models only: From the

printer control panel, go to the

Edge-

to-Edge

menu and then select

Normal

.

Reprint the document.

4.

Enterprise models only: From the

printer control panel, select

Auto

Include Margins

and then reprint the

document.

5.

If the issue persists, go to

support.hp.com

.

170 Chapter 6 Solve problems

ENWW