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168 chapter 6 solve problems enww – HP Color LaserJet Enterprise M751n Laser Printer User Manual

Page 178

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Table 6-2

Banding defects

Sample

Description

Possible solutions

Dark or light lines which repeat down the

length of the page, and are wide-pitch

and/or impulse bands. They might be sharp

or soft in nature. The defect displays only in

areas of fill, not in text or sections with no

printed content.

1.

Reprint the document.

2.

Try printing from another tray.

3.

Replace the cartridge.

4.

Use a different paper type.

5.

Enterprise models only: From the

Home screen on the printer control

panel, go to the

Adjust Paper Types

menu, and then choose a print mode

that is designed for a slightly heavier

media than what you are using. This

slows the print speed and might

improve the print quality.

6.

If the issue persists, go to

support.hp.com

.

Table 6-3

Black page

Sample

Description

Possible solutions

The entire printed page is black.

1.

Visually inspect the cartridge to check

for damage.

2.

Make sure that the cartridge is

installed correctly.

3.

Replace the cartridge

4.

If the issue persists, go to

support.hp.com

.

168 Chapter 6 Solve problems

ENWW