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HP LaserJet Pro 4001dw Monochrome Wireless Printer User Manual

Page 86

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12.

Close the front door.

13.

Ensure the type and quality of the paper being used meets the HP specifications for the printer.

14.

If the error persists, clean the tray 2 pickup and feed rollers.

NOTE:

A SFP printer is shown in this section. However, the procedure is correct for all printer

models.

a.

Remove tray 2 and locate the paper tray rollers.

b.

Clean the rollers by gently wiping them with a damp, lint-free cloth.

c.

If needed for better access to the rollers, carefully rotate the printer backward.

CAUTION:

To avoid damage to the rear cassette cover, keep it in the closed position

13.03 jam error tray 2

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