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HP LaserJet Pro 4001dw Monochrome Wireless Printer User Manual

Page 111

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NOTE:

The term “fusing” refers to the part of the printing process where toner is affixed to paper.

The following examples depict letter-size paper that has passed through the printer short edge first.

Table 6-5

Banding defects

Sample

Description

Possible solutions

Dark or light lines which repeat down

the length of the page, and are wide-
pitch and/or impulse bands. They might

be sharp or soft in nature. The defect
displays only in areas of fill, not in text or

sections with no printed content.

1.

Reprint the document.

2.

Try printing from another tray.

3.

Replace the cartridge.

4.

Use a different paper type.

5.

Enterprise models only: From the
Home screen on the printer control
panel, go to the

Adjust Paper Types

menu, and then choose a print

mode that is designed for a slightly
heavier media than what you are
using. This slows the print speed
and might improve the print quality.

6.

If the issue persists, go to

support.hp.com

.

Table 6-6

Black page

Sample

Description

Possible solutions

The entire printed page is black.

1.

Visually inspect the cartridge to
check for damage.

2.

Make sure that the cartridge is

installed correctly.

3.

Replace the cartridge.

4.

If the issue persists, go to

support.hp.com

.

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Chapter 6 Solve problems