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EAW DSA250 & DSA230 User Manual

Page 36

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8 . 2

Tr o u b l e s h o o t i n g

This troubleshooting table addresses some common faults. For other difficulties not listed, contact the EAW
Service Department.

SYMPTOM

POSSIBLE CAUSE

SOLUTION

DSA250 Only:

No HF output

Failed internal component

Loudspeaker needs service.

No HF output from one

Failed internal component

Loudspeaker needs service.

or more drivers

DSA250 and DSA230:

Loudspeakers connected within a

Supplied Link Cable is faulty

Check link cable for proper operation

cluster by the Signal Link jacks

and ensure the RJ-45 connectors are

do not function

fully engaged when inserted.

Loudspeakers connected within

User-supplied link cable is

Ensure link cable is wired as a

a cluster by the Signal Link jacks

incorrect

standard Ethernet crossover cable

do not function

and is less than 2 ft / 0.6 m long

No LF output

Failed internal component

Loudspeaker needs service.

No LF output from one

Failed internal component

Loudspeaker needs service.

or more drivers

No output

Incorrect connections

Check that input cabling to the
loudspeaker is wired correctly for
the +/- signal wires and cable shield.

No output

Loudspeaker is off

Check that power is supplied to the
loudspeaker power cable and that the
cable is connected to the loudspeaker.

No output

Loudspeaker is off

Check the fuse on the power end
of the loudspeaker. Replace if
blown. If the fuse blows again,
the loudspeaker requires service.

No output

Amplifier is off

Using the DSAPilot, check that
the power management functions
are set correctly.

No output

No input signal

Using the DSAPilot monitoring
function, check that there is signal
at the input. If not, disconnect
and check for signal on the audio
input cable to the loudspeaker.

No or low output

Input level is not set correctly

Using the DSAPilot, check that
the gains for the input(s) being
used are set properly.

Coverage is incorrect

Improper set-up

Using the DSAPilot, ensure the
desired beamwidth and aiming
angle are correct.

Coverage is incorrect

Loudspeaker upside down

Using the DSAPilot to active the
loudspeaker’s LED indicator, ensure

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