Solutions to sound problems – Epson EpiqVision Ultra LS300 3600-Lumen Full HD Ultra-Short Throw Smart Laser 3LCD Projector (Black) User Manual
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Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
• Check the cable connection between the projector and your video source.
• If you do not hear sound from an HDMI source, set
Sound Output Format
to
PCM
in the Sound
menu.
• If you want to output audio to an external audio device using an HDMI cable, try the following
solutions:
• Make sure the HDMI cable is connected to the projector's
HDMI2 (ARC)
port
• Enable
HDMI CEC
in the Settings menu
• Enable
HDMI2 ARC
in the Settings menu
• Set
Sound Output Device
to
ARC
in the Sound menu
• Set
Sound Output Format
to
PCM
in the Sound menu
• Make sure the HDMI cable is compliant with HDMI ARC
Note:
When outputting audio to an external audio device that does not support HDMI ARC using an
HDMI cable, disable
HDMI CEC
in the Settings menu.
• If you want to output audio from the projector's speakers, try setting
Sound Output Device
to
Speaker
and
Sound Output Format
to
PCM
in the Sound menu.
• If you want to output audio to an external audio device using an optical digital audio cable, set
Sound
Output Format
to
PCM
in the Sound menu.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable directly to your
speaker system.
• If you do not hear audio from your projector speakers, make sure the audio isn't being output to a
Bluetooth speaker.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
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