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Troubleshooting – Roland E-X50 61-Key Arranger Keyboard User Manual

Page 33

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33

Troubleshooting

Problem

Possible Cause and Solution

The speakers produce a pop sound whenever the

power is turned on or off.

This is normal and does not indicate a malfunction.

Speakers do not produce sound when the key-

board is played.

1. Check if the master volume is set too low.

2. Check if the R1/R2/L1 sound volume is set too low in the mixer

in the function menu.

3. Check if headphones are plugged into the PHONES jack.

The speakers produce noise when a mobile

phone is put near them.

Using a mobile phone in close proximity to the instrument may

produce interference. To prevent this, turn off the mobile phone or

use it farther away from the instrument.

The auto accompaniment does not play back

even when sync start is engaged and a key is

pressed.

You may be playing keys in the right hand range of the keyboard.

To start the accompaniment with sync start, make sure to play

keys in the left-hand range.

Certain notes seem to be in the wrong pitch.

Make sure that the tune value is set to 0. Hold down the [EXIT] and

[ENTER] buttons and turn on the power to restore factory settings.

When connecting to computer, the instrument

cannot be recognized.

Check if the USB cable is firmly connected. Try connecting another

USB port on the computer. This instrument is plug and play and

should work without installing a driver.

The pedal does not respond.

Check if the pedal cable is firmly connected.

When using a sustain pedal, it doesn’t sustain the

notes when the pedal is pressed, but it sustain the

notes when the pedal is released.

The polarity of different pedals may vary. If the connected sustain

pedal works in reversed behavior, please plug the pedal to the

PEDAL jack before turning the power on.

It cannot read/save to the USB flash drive.

Make sure your USB flash drive is in FAT32 format and not mul-

ti-partitioned.

It shuts down after a period of time.

The Auto Off function will turn off the instrument after a preset

period of time when the instrument is not in use. You can disable

this function in the function menu.