Guarantee conditions, Limitations, Exclusions – MCZ Club HYDRO 15 kW User Manual
Page 7

PELLET STOVES
Chapter 1
INSTALLATION AND USE MANUAL
page
7
Warnings and guarantee conciliations
Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited
1.4. GUARANTEE CONDITIONS
MCZ guarantees the stove, excluding the components
which are subject to normal wear and tear, for a
period of two years from the date of purchase, as proved by
a supporting document which gives the name of the vendor
and the date on which the sale took place. The guarantee is
conditional on the guarantee certificate being filled in and
returned within 8 days, and requires that the product be
installed and tested by a specialised installer, according to
the detailed instructions given in the instruction booklet
supplied with the product.
The term 'guarantee' is to be understood to denote the free-
of-charge replacement or repair of parts recognised to
have been defective at the start by reason of
manufacturing defects.
In order to activate the product warranty the
commissioning document which is supplied with the
appliance and also is available as a download from
the Specflue website must be filled in correctlty and
returned within 14 days.
1.4.1. Limitations
The above guarantee does not cover components relating to electrical
and electronic parts, or fans, on which the guarantee period is 1 year
from the purchase of the product, documented as specified above. The
guarantee does not cover parts subject to normal wear such as gaskets,
glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the
guarantee period starting from the date of purchase of the product.
1.4.2. Exclusions
Variations in colour in the painted or ceramic parts, and crackling of the
glaze on the ceramics, do not constitute grounds for a claim under the
guarantee, as they are natural characteristics of the material and of the
use of the product.
The guarantee does not cover any parts which may be found to be
faulty as a result of negligence or carelessness in use, or of incorrect
maintenance, or of installation not complying with MCZ's specification
(see the relevant chapters in this user manual).
MCZ refuses to accept any responsibility for any damage which may be
caused, directly or indirectly, by persons, animals or things in
consequence of the failure to observe all the prescriptions laid down in
the instruction booklet, especially those concerning warnings on the
subject of installation, use and maintenance of the appliance.
If the product does not perform correctly, contact your local retailer
and/or importer.
Damage caused by transport and/or handling is excluded from the
guarantee.
For installation and use of the product, reference must be made
exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by
tampering with the appliance, atmospheric agents, natural disasters,
electrical discharges, fire, defects in the electrical system, and caused
ONLY FOR UK
- Club HYDRO 15 kW High Efficiency Club HYDRO 15 kW Ver.2009 cod. 7109007 Club HYDRO 22 kW Club HYDRO 22 kW High Efficiency Ego HYDRO Ego HYDRO High Efficieny Musa HYDRO 15 kW Musa HYDRO 15 kW Ver.2009 cod. 7109008 Musa HYDRO 15 kW High Efficiency Musa HYDRO 22 kW Musa HYDRO 22 kW High Efficiency Star HYDRO Star HYDRO High Efficieny Suite HYDRO 15 kW Suite HYDRO 15 kW High Efficiency Suite HYDRO 15 kW Ver. 2009 cod. 7109007 Suite HYDRO 22 kW Suite HYDRO 22 kW High Efficiency