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Guarantee conditions, Limitations, Exclusions – MCZ Club HYDRO 15 kW User Manual

Page 7

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PELLET STOVES

Chapter 1

INSTALLATION AND USE MANUAL

page

7

Warnings and guarantee conciliations

Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited

1.4. GUARANTEE CONDITIONS

MCZ guarantees the stove, excluding the components

which are subject to normal wear and tear, for a

period of two years from the date of purchase, as proved by

a supporting document which gives the name of the vendor

and the date on which the sale took place. The guarantee is

conditional on the guarantee certificate being filled in and

returned within 8 days, and requires that the product be

installed and tested by a specialised installer, according to

the detailed instructions given in the instruction booklet

supplied with the product.
The term 'guarantee' is to be understood to denote the free-

of-charge replacement or repair of parts recognised to

have been defective at the start by reason of
manufacturing defects.

In order to activate the product warranty the
commissioning document which is supplied with the
appliance and also is available as a download from
the Specflue website must be filled in correctlty and
returned within 14 days.

1.4.1. Limitations

The above guarantee does not cover components relating to electrical

and electronic parts, or fans, on which the guarantee period is 1 year

from the purchase of the product, documented as specified above. The

guarantee does not cover parts subject to normal wear such as gaskets,

glass, and any parts with can be removed from the firebox.
The replacement parts will be guaranteed for the remainder of the

guarantee period starting from the date of purchase of the product.

1.4.2. Exclusions

Variations in colour in the painted or ceramic parts, and crackling of the

glaze on the ceramics, do not constitute grounds for a claim under the

guarantee, as they are natural characteristics of the material and of the

use of the product.
The guarantee does not cover any parts which may be found to be

faulty as a result of negligence or carelessness in use, or of incorrect

maintenance, or of installation not complying with MCZ's specification

(see the relevant chapters in this user manual).
MCZ refuses to accept any responsibility for any damage which may be
caused, directly or indirectly, by persons, animals or things in

consequence of the failure to observe all the prescriptions laid down in

the instruction booklet, especially those concerning warnings on the

subject of installation, use and maintenance of the appliance.
If the product does not perform correctly, contact your local retailer

and/or importer.
Damage caused by transport and/or handling is excluded from the

guarantee.
For installation and use of the product, reference must be made

exclusively to the booklet supplied.
The guarantee will be invalidated in the event of damage caused by

tampering with the appliance, atmospheric agents, natural disasters,

electrical discharges, fire, defects in the electrical system, and caused

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