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Service – MCZ Club HYDRO 15 kW User Manual

Page 26

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PELLET STOVES

Chapter 4

INSTALLATION AND USE MANUAL

page

26

Operation

Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited

MESSAGE ON

DISPLAY

TYPE OF PROBLEM

SOLUTION

A01

The fire does not ignite.

Check the level of pellets in the tank.

Check that the brazier rests correctly in its seat and has

no visible deposits or unburnt pellets.

Check whether the ignition plug becomes hot.

Empty and clean the brazier before relighting.

A02

Fire extinguishes abnormally

It derives from a shutdown due to lack of fuel (hopper

empty).

A03

Pellet tank temperature exceeds foreseen

safety limit.
Overheating of the stove body

The structure is too hot because the product has been

operating for too long at maximum power, or it is

poorly ventilated, or the air fans are faulty. When the

stove is sufficiently cold, press button B of the control

panel to cancel the alarm A03. Once the alarm is

cancelled it is possible to relight the stove normally.

A04

The temperature of the smoke discharge has

exceeded pre-set safety limits

The stove will shut off automatically. Let the stove cool

off for a few minutes, then re-light it.

Control the exhaust of the smoke the type of pellet

being used.

A05

Flue pipe obstruction - wind - door open.

Check fume conduit and door closure.

A06

The smoke extractor is not able to provide the

primary air required for combustion.

Draught difficulties or clogging of grate.
Check whether the grate is clogged by incrustation and

clean as required.
Control and if necessary clean the smoke duct and the

air intake.

A08

Flue-gas exhaust fan broken

Check that the smoke fan compartment is clean and if it

is dirt that is blocking it.
If insufficient, the smoke fan is defective. Call an

authorized service centre to make the replacement.

A09

The smoke probe is defective and does not

properly measure the temperature of the

discharge smoke

Contact an authorized service centre to replace the

component.

A10

The plug is defective

Contact an authorized service centre to replace the

component.

A11

Defective pellet feeder

Contact an authorized service centre to replace the

component.

A14

Generic failure of sensor

This alarm is not blocked, only a warning screen

appears. Contact an authorized service centre to replace

the component.

A17

Water temperature too high due to:

Stove at maximum power, radiators closed

System oversized e.g. small room, large

capacity stove

This alarm is not blocked, only a warning screen

appears.
Check that all radiators are open. If the alarm persists

contact an authorised service centre.

A18

Water tank temperature too high

This alarm intervenes when the water does not circulate

in the system and therefore the temperature increases.

Check the pump and release it if necessary. If

necessary, contact an authorized service centre to

replace the component.

Service

Periodic maintenance warning

If this flashing messages appears when lighting the

stove, it means that the hours of operation pre-set

before the maintenance have elapsed and a new

maintenance intervention is necessary. Contact a

specialist MCZ technician.