Epson 386SX - Manual (Page 181)

Diskette Drive Problems
Follow these steps if you are having difficulty with a diskette
drive:
1.
2.
3.
If the diskette is not turning or the diskette drive is making
loud noises, do not attempt any further examination of it.
Contact your Epson dealer.
Note
Diskette drives may make different sounds with different
diskettes.
If your diskette drive read/write heads are dirty, you may
occasionally see this MS-DOS error message:
Error Reading Drive d: Abort,
Retry, or Fail?
To clean the read/write heads, use a diskette drive head
cleaning kit, available in most computer stores.
If you are still having problems with your diskette drive, try
running the Diskette Drives and Controller Check
described in Appendix C. If the diagnostics program
indicates an error, consult your Epson dealer.
Troubleshooting A-13