Yaskawa Sigma-5 User Manual: Design and Maintenance - Rotary Motors - MECHATROLINK-II Communications Reference User Manual
Page 317

9 Troubleshooting
9.1.2 Troubleshooting of Alarms
9-20
A.E50:
MECHATROLINK 
Synchronization Error
WDT data of host controller was
not updated correctly.
Check the WDT data updating for
the host controller.
Update the WDT data at the host
controller correctly.
A SERVOPACK fault occurred.
−
Turn the power supply OFF and
then ON again. If the alarm still 
occurs, the SERVOPACK may be 
faulty. Replace the SERVOPACK.
A.E51:
MECHATROLINK 
Synchronization
Failed
WDT data of host controller was 
not updated correctly at the syn-
chronization communications 
start, and synchronization com-
munications could not start.
Check the WDT data updating for 
the host controller.
Update the WDT data at the host 
controller correctly.
A SERVOPACK fault occurred.
−
Turn the power supply OFF and 
then ON again. If the alarm still 
occurs, the SERVOPACK may be 
faulty. Replace the SERVOPACK.
A.E60:
MECHATROLINK 
Communications error
(Reception error)
MECHATROLINK wiring is 
incorrect.
Check the MECHATROLINK wir-
ings.
Correct the MECHATROLINK wir-
ing.
Connect the terminator correctly.
MECHATROLINK data recep-
tion error occurred due to noise 
interference.
−
Take measures against noise. Check 
the MECHATROLINK communi-
cations cable and FG wiring and 
take measures such as adding ferrite 
core on the MECHATROLINK 
communications cable.
A SERVOPACK fault occurred.
−
Turn the power supply OFF and 
then ON again. If the alarm still 
occurs, the SERVOPACK may be 
faulty. Replace the SERVOPACK.
A.E61:
MECHATROLINK 
Transmission Cycle
Error
(Synchronization 
interval error)
MECHATROLINK transmission 
cycle fluctuated.
Check the MECHATROLINK 
transmission cycle setting.
Remove the cause of transmission 
cycle fluctuation at host controller.
A SERVOPACK fault occurred.
−
Turn the power supply OFF and 
then ON again. If the alarm still 
occurs, the SERVOPACK may be 
faulty. Replace the SERVOPACK.
A.E71:
Safety Option Module 
Detection Failure
The connection between the 
SERVOPACK and the safety 
option module is faulty.
Check the connection between the 
SERVOPACK and the safety option 
module.
Correctly connect the safety option 
module.
The safety option module was 
disconnected. 
–
Execute Fn014 (Resetting configu-
ration error of option module) with 
using the digital operator or Sig-
maWin+ and turn the power supply 
OFF and then ON again.
A safety option module fault 
occurred.
–
Replace the safety option module.
A SERVOPACK fault occurred.
–
Replace the SERVOPACK.
A.E72:
Feedback Option
Module Detection
Failure
The connection between the
SERVOPACK and the Feedback
Option Module is Faulty.
Check the connection between the
SERVOPACK and the Feedback
Option Module.
Correctly connect the Feedback
Option Module.
The Feedback Option Module 
was disconnected.
−
Execute resetting configuration
error in option modules (Fn014) and
turn the power supply OFF and then
ON again.
A Feedback Option Module fault
occurred.
−
Replace the Feedback Option Mod-
ule.
A SERVOPACK fault occurred.
−
Replace the SERVOPACK.
(cont’d)
Alarm Number:
Alarm Name
(Alarm Description)
Cause
Investigative Actions
Corrective Actions
