SMA VIEW-10 - Manual (Page 43)

SMA Solar Technology AG / SMA America, LLC 11 Troubleshooting
User Manual SunnyView-BA-en-13 43
An alarm can be heard. An error has occurred in an inverter.
Corrective measures:
• Call up the error details.
• Contact your installer and inform him/her about the event
message and the serial number of the inverter in which the
event occurred.
Tip: If you no longer wish to be notified of errors, you can
switch off the alarm sound (see Section 8.4 "Setting the
Error Alert", page 29).
Alarm cannot be heard even
though an error has occurred. The alarm is disabled or the volume is too low.
Corrective measures:
• Set the alarm sound (see Section 8.4).
Instead of the plug-in power supply provided, you are using a
plug-in power supply that is not suitable for the Sunny View.
Corrective measures:
• Use only the plug-in power supply provided.
The display does not switch on. Corrective measures:
• Check the grid connection.
Instead of the plug-in power supply provided, you are using a
plug-in power supply that is not suitable for the Sunny View.
Corrective measures:
• Use only the plug-in power supply provided.
The update is not possible. The microSDHC card was not recognized.
Corrective measures:
• Ensure that the microSDHC card is inserted correctly in the
card slot of the Sunny View.
• Perform the update again.
The update file is defective or the microSDHC card is defective or
unsuitable.
Corrective measures:
• Ensure that the microSDHC card has a maximum memory
capacity of 8 GB.
• Perform the update again.
• If the update fails after several attempts, contact the
SMA Service Line.
Problem Cause