SMA VIEW-10 - Manual (Page 38)

9 Maintenance and Care SMA Solar Technology AG / SMA America, LLC
38 SunnyView-BA-en-13 User Manual
The update file is defective or the microSDHC card is defective or unsuitable.
• Ensure that the microSDHC card has a maximum memory capacity of 8 GB.
• Perform the update again.
• If the update fails after several attempts, contact the SMA Service Line.
6. Select [Start update].
☑ The update procedure starts. The Sunny View displays the message "Update successful!" and
restarts.
✖ "Update failed!" message appears on the display.
The update file or micro SDHC card is defective.
• Perform the update again.
• If the update fails after several attempts, contact the SMA Service Line.
9.3 Restoring Factory Settings
If you restore the default setting of the Sunny View, note that all PV plant data and display settings
will be deleted. The saved PV plant data and CSV files remain intact on the micro SDHC card.
Restoring the factory settings can take several minutes.
Procedure:
1. Select > Settings > Service > Factory settings.
☑ The following message appears: "After a reset to factory settings, your PV plant data
and settings are deleted."
2. Select [Reset].
Damage of the Sunny View due to disconnection from the electricity supply
Disconnecting the Sunny View from the electricity supply during the update procedure or when
restarting may damage the Sunny View.
• Do not remove the plug-in power supply from the outlet during the update procedure or
when restarting.