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Isolating functional problems – Grass Valley K2 Dyno Service Manual User Manual

Page 58

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58

K2 Dyno Replay Controller Service Manual

02 February 2012

Chapter 3 Troubleshooting problems

Isolating functional problems

If you have a problem with a particular function but you are not sure of the source of
a problem, do the following:

1. Verify that you can view functions on the following components. Connect or

power up as appropriate:

• The Dyno controller control panel (buttons, T-bar lever, jog know)

• The Dyno controller LCD screen

• The VGA monitor connected to the Dyno controller

• The VGA monitor connected to the K2 Summit Production Client.

2. Compare functions between components. Determine if the problem appears on

some components but not other components.

3. Use the following table to isolate the problem.

If the problem appears on these
components…

It indicates the cause and corrective actions are as
follows:

Control
panel

LCD
screen

Dyno
VGA

Summit
VGA

x

Faulty control panel. Replace control panel UI board.

x

x

Faulty software. Reimage Dyno.

x

x

x

Faulty software or motherboard. Reimage Dyno. If problem
remains, replace motherboard.

x

x

x

x

Faulty network connection or video/audio feed. Check
network and video/audio source.

x

Faulty software or LCD screen. Reimage Dyno. If problem
remains, replace LCD screen

x

x

Faulty software. Reimage Dyno.

x

x

x

Faulty video/audio feed. Check video/audio source.

x

Faulty VGA connection or monitor. Check connections and
monitor.

x

Summit problem. Check connections. Reimage Summit.