AEC OS Series Gravimetric Batch Blenders - Manual (Page 35)

Page 34 of 118
3 Shipping Information
3-1 Unpacking and Inspection
You should inspect your AEC/HydReclaim batch blender components for
possible shipping damage. If the container and packing materials are in re-
usable condition, save them for reshipment if necessary.
Thoroughly check the equipment for any damage that might have occurred in
transit, such as broken or loose wiring and components, loose hardware and
mounting screws, etc. In case of breakage, damage, shortage, or incorrect
shipment, refer to the following sections.
3-2 In the Event of Shipping Damages
Important!
According to the contract terms and conditions of the Carrier, the
responsibility of the Shipper ends at the time and place of shipment.
The Carrier then assumes full responsibility of the shipment.
; Notify the transportation company’s local agent if you discover
damage.
; Hold the damaged goods and packing material for the examining
agent’s inspection. Do not return any goods to AEC, Inc. before
the transportation company inspection and authorization.
; File a claim against the transportation company. Substantiate the
claim by referring to the agent’s report. A certified copy of our invoice
is available upon request. The original Bill of Lading is attached to our
original invoice. If the shipment was prepaid, write us for a receipted
transportation bill.
; Advise AEC, Inc. regarding your wish for replacement and to obtain
an RMA (return material authorization) number.