10 technical assistance, Parts department, Service department – AEC OS Series Gravimetric Batch Blenders User Manual
Page 111: Sales department, Contract department

Page 110 of 118
10 Technical
Assistance
10-1 Contact Information for Technical Assistance
Parts Department
Call toll-free 8am-5pm CST [800] 423-3183
Parts shipped from the Wood Dale, IL facility available for Next Day Air shipment up to 4 pm EST.
The AEC/HydReclaim Parts Department is ready to provide the parts to keep your systems up and running.
HydReclaim OEM replacement parts ensure operation at design specifications. Please have the model and serial
number of your equipment when you call. Consult the Recommended Spare Parts List, included in this manual, for
replacement part numbers.
Service Department
Call toll-free 8am–5pm CST [800] 233-4819 or call [630] 595-1060
AEC/HydReclaim has a qualified service department ready to help. Service contracts are available for most AEC/
HydReclaim products.
Sales Department
Call 8am–5pm EST [810] 720-7300
Call 8am–5pm CST [630] 595-1060
AEC/HydReclaim products are sold by a worldwide network of independent sales representatives. Contact our Sales
Department for the name of the sales representative nearest you.
Contract Department
Call 8am–5pm CST [630] 350-7283
Let AEC/HydReclaim install your system. The Contract Department offers any or all of these services: project
planning; system packages including as-built drawings; equipment, labor, and construction materials; union or non-
union installations; and field supervision.
AEC/HydReclaim, Inc.
801 AEC Drive
Wood Dale, IL. 60191-1198 USA
Hours: 8:00 am to 5:00 PM CST