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Trouble-shoot the disk drives, O trouble-shoot the disk, Drives – ACTi GNR-3000 V3.0.09 User Manual

Page 34: E 34, Gnr-3000 system administrator’s manual

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GNR-3000 System Administrator’s Manual

34

Trouble-shoot the Disk Drives

Normally, the status of a working volume appears “Healthy”.

This chapter will provide simple guidelines for dealing with most-happening abnormal volume

issues.

Volume Status

Possible Cause

Solution

The volume is in

Healthy (at Risk)

status

Windows has found some

bad sectors on its

underlying disk.

Run a diagnostic check using the disk

manufacturer’s software tool, back up the

data on this disk, and replace it with a

new one as soon as possible.

Replace the Disk

The volume is in

Failed status

One of the underlying disks

has gone abnormal, which

led to the failure of this

volume; this also indicates

data loss, meaning there is

no way to recover the

recordings not saved during

this period,

1. Make sure the all the disks are in

Online status.

Reactivate the Disk

Check the Physical Connection

Replace the Disk

2. After all the disks are Online, this

volume should return Healthy. If not,

try to reactivate it manually.

Reactivate the Volume

The Volume is in

Failed

Redundancy

status

One of the disks in a

mirrored volume has failed;

the recording is still ongoing

though this volume is

currently not fault tolerant.

1. Make sure the underlying disks are all

Online.

Reactivate the Disk

Check the Physical Connection

Repair the Mirrored Volume

2. After the disk returns to Online, this

volume should start repairing itself by

resynchronizing

Volume Resynchronization

3. If this volume is still in Failed

Redundancy status, try to reactivate

it manually.

Reactivate the Volume