Visara SCON-25L Reference Manual - Manual (Page 39)

Chapter 3. Operation
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If unable to correct the problem, prepare a dump disk of the error information (see
the LINCS problem Determination Manual) and then call the next level of technical
support.
Exception errors are recorded into the box$fail.txt file.
Hardware Failures (FAIL___)
Hardware failures show specific hardware problems. They may occur during IML
or testing mode. Code verification errors may also display as a hardware failure.
Error messages display on the operator panel as shown below:
Hardware - FAIL JSS:BB:TNN*
Code Verification - FAIL JSS:BB:MOV*
where:
FAIL indicates a hardware error.
JSS is the slot number of the failing board.
BB shows the board type ID in hexadecimal format.
T is the failing test type.
NN is the failing test number.
MOV indicates that the diagnostic code a processor board moved to its local memory
does not match the code from where it was moved.
* indicates additional messages that give more information about the error.
The LINCS Problem Determination Manual contains additional information about
hardware failures.
Online Errors
Online errors show problems that occur while the unit is online with its host and
attached devices. Online error numbers may appear on the operator panel (some
300- and 500-type errors only), preceded by an indication of which attached host
system is involved, and may be displayed on an attached display’s status line
preceded by X. The LINCS Problem Determination Manual describes Online errors
and recovery procedures.
Online errors are recorded into the Central Control Mode Event Log (utility 7/1).
Error Indicators
Event Log
The unit’s Event Log records the Online events and errors described in the LINCS
Problem Determination Manual. See the LINCS Problem Determination Manual or
the LINCS Central Control Manual for information on how to display the Event
Log.