Visara Master Console Center Troubleshooting Guide - Manual (Page 8)

Visara Master Console Center
8 © Visara International 2007
Console screen data is
garbled. Incorrect communication
settings. Verify stty settings in the
system.cfg file for
accuracy.
Bad or wrong console
cable adaptor.
Replace adaptor.
MVS console responds
slowly. Incorrect console setting. Use the “k s” command to
change the setting.
Non-MVS mainframe
console responds slowly. Low baud rate. Increase the baud rate.
Telnet consoles respond
slowly.
Slow network. Isolate the MCC server
from the corporate
network, or minimize
network traffic.
GUI Problems
Description Possible Cause(s) Resolution
GUI runs slowly. Busy or slow network. Isolate the MCC server
from the corporate
network or minimize
network traffic.
MCC software runs
slowly.
Orphan processes may be
running.
Identify and kill any
orphan processes.
MCC GUI does not
appear.
X session problems. View the
/usr/home//.xsession
and .profile files for errors,
and correct errors as
necessary.
MCC daemons not
running. Enter a Unix restart or
shutdown -r now command
to start the MCC software
including daemons.