Verilink PRISM 41TDM (34-00275.4) Product Manual - Manual (Page 77)

Returning Products 69
Returning
Products If for any reason you must return your Verilink product, it must be returned to the
factory, shipping prepaid and packaged to the best commercial standard for
electronic equipment. Verilink will pay shipping charges for delivery on return.
You are responsible for mode and cost of shipment to Verilink.
You must have a Return Material Authorization (RMA) number marked on the
shipping package. Products sent to Verilink without RMA numbers will be
returned to the sender unopened, at the sender’s expense. A product sent directly to
Verilink for repair must first be assigned a Return Materials Authorization (RMA)
number.
You may obtain an RMA number by calling Customer Service at 800-VERILINK,
extension 2282. When calling Verilink for an RMA, please have the following
information available:
✦ Model number and serial number for each unit
✦ Reason for return and symptoms of problem
✦ Warranty status (if known)
9-1001-211-xxx
9-1001-212-xxx
9-1001-044-xxx
DB-25 to DB-25 male to male, straight through
DB-25 to DB-25 male to female, straight through
DB-25 to DB-25 male to male, null modem
*xxx denotes the cable length (in feet).
Cable Kits
9-1001-072-1
9-1001-073-2
9-1001-091-1
9-1001-091-2
8-pin RJ-48 to IBM Type 1(Token Ring)
DB-9 female to 8-pin RJ-48 (PC to SUPV)
8-pin RJ-48 to DB-25 male (modem to SUPV)
8-pin RJ-48 to DB-25 female (modem to SUPV)
Adapters
9-1001-015-1
9-1001-015-2
9-1001-016-1
9-1001-016-2
DB-25 male to 8-pin (modem to SUPV)
DB-25 female to 8-pin (modem to SUPV)
DB-25 male to 8-pin (terminal to SUPV)
DB-25 female to 8-pin (terminal to SUPV)
MIBs
9-1000-1000-1
9-1000-4000-1
TxPORT MIB
DDS MIB
Rack Mount Kits
9-3100-002-1
9-3100-002-2
19-inch
23-inch
Table 2-2 Option Equipment for the PRISM 41TDM