How to contact us, Customer support – Thinklogical Velocitykvm-4, 5, 8, 24, 28, 34, 35 & 38 Manual User Manual
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V e l o c i t y K V M E x t e n d e r P r o d u c t M a n u a l , R e v . B , J a n u a r y , 2 0 1 4
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How to Contact Us
Customer Support
Thinklogical is an engineering company and you will receive the assistance you require directly from our
most knowledgeable engineers. We believe that the first line of support is the design engineer that
developed each particular product. Therefore your needs will be handled promptly by our in-house
engineers who are most familiar with your products.
Website
Check out our website for current product offerings, support information and general information about
all of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
Internet: www.thinklogical.com
Note:
Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do
our best to respond to your emails promptly. Please use one of the following email addresses for your
particular needs:
– Information on Thinklogical and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.
Telephone
Product & Customer Support:
1-203-647-8700
US Commercial & Canada Sales:
1-203-647-8769
US Federal Government Sales:
1-203-647-8716
Toll Free in the Continental US:
1-800-291-3211
International Sales (Europe, Middle East, Africa):
1-203-647-8704
International Sales (Asia Pacific, Central & Latin America):
1-203-647-8734
Fax:
1-203-783-9949