Product support, Warranty – Thinklogical X4 and Touchpanels User Manual
Page 40
®
V e l o c i t y D V I E x t e n d e r P r o d u c t M a n u a l , R e v . H , D e c .
2 0 1 4
Page 38
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Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone.
We will do our best to respond to your email inquiries promptly. Please use the following email
addresses:
– Information on Thinklogical
®
and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.
Telephone
Product & Customer Support:
1-203-647-8700
US Commercial & Canada Sales:
1-203-647-8769
US Federal Government Sales:
1-203-647-8716
Toll Free in the Continental US:
1-800-291-3211
International Sales (Europe, Middle East, Africa):
1-203-647-8704
International Sales (Asia Pacific, Central & Latin America):
1-203-647-8734
Fax:
1-203-783-9949
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from
8:30am to 5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone number
when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at
your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours
and holidays. You can leave voice messages for individuals at any time.
Fax
Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on your
cover sheet and provide return contact information.
6.2. Product Support
Thinklogical’s
®
support personnel are available Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone. If your application requires assistance at some time outside of our
normal business hours, please contact us beforehand and we will do our best to make
arrangements to help you with your Thinklogical
®
products.
6.2.1. Warranty
Thinklogical, LLC
®
warrants this product against defects in materials and workmanship for a
period of one year from the date of delivery. Thinklogical, LLC
®
and its suppliers disclaim any and
all other warranties.