D-Link DIR-412 - Manual (Page 95)

91 D-Link DIR-412 User Manual
Section 6 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive e-mails when connecting through my router?
If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and Hotmail,
we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be
another computer, or a URL.
• Click on Start and then click Run.
• Windows ® 95, 98, and Me users type in command (Windows ® NT, 2000, and XP users type in cmd) and press
Enter (or click OK).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example: ping yahoo.com -f -l 1472