Microcom 814M Operators Manual User Manual
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7.1.4 Other
Problems
Problem
Possible reasons
How to deal with
No power LED and printer
does not work.
The printer is not connected to the
power supply correctly.
The printer isn’t turned on.
Connect the printer to the power supply
correctly.
Turn on the printer.
The printer does not work
after receiving commands.
Printer is in error status.
The communication cable is not
connected well.
Interface settings are wrong.
Remove all errors (*).
Make sure the communication cable is
connected correctly.
Print a self-test page and set the interface
according to information on it.
∗ Paper near end alert acts only as a prompt for users, not as an error status. A print format can still be sent
during a paper near end alert.
∗ If there is a jam in the cutter, first clear paper from cutter and then press the cutter button to reset the cutter.