Measurement Computing WaveBook rev.4.0 User Manual
Page 71
WaveBook User’s Manual
05-22-01
Troubleshooting 6-5
13.
If one or more resource conflicts remain, the conflicting device(s) must either be removed or kept
absolutely dormant for proper operation. Click the OK button to close the device properties window
and return to the "System Properties" window. If a window appears titled "Creating a Forced
Configuration", click the Yes button to continue. To remove a device, perform the following steps:
13a.
If necessary, open the device type by clicking on the "+" in the small box to its left.
13b.
Click once on the device to highlight it, then click the Remove button.
13c.
Click the OK button to confirm the device's removal.
14.
Click the Close button to close the "System Properties" window. Close the "Control Panel" window
and any other tasks running; then shut down Windows 95/98/Me.
15.
If any hardware was removed in Step 13 or if any hardware reconfigured in Step 12 requires manual
reconfiguring, power off the computer and remove or reconfigure the hardware before rebooting.
Otherwise, simply reboot the computer.
16.
Run the Configuration utility and test WaveBook’s communication. If problems persist and no
resource conflicts exist, perform the following steps:
16a.
Check for loose cable connections and verify the MODULE POWER indicator is ON.
16b.
Verify that the computer's printer port and data cable work with a printer or other device.
16c.
Verify there are no installed devices that Windows 95/98/Me does not recognize but whose
resources might conflict with the WaveBook.
16d.
Verify that WaveBook works on another PC (from a different manufacture if possible).
Parallel Port Troubleshooting Tips
Windows9x Users
After completing the test hardware function within the DaqConfig control panel applet. It is possible that a
connection may not be made. Before doing anything else, try the following:
Recheck your parallel port cable and the power supply so you are certain that the connection is tight and
power is applied
Try all of the communication protocols listed in the DaqConfig icon because it is possible that the parallel
port has a communication protocol other than standard or normal mode.
If you still have not established communication, then go to control panel, system, device manager, ports,
LPT1 and verify that the following things are true:
Under the general and driver sections, make sure that the parallel port is a standard parallel port with a
driver installed and that no resource conflicts are present. If no driver is installed or resource conflicts are
present, then you need to resolve these issues with your computer supplier or your information services
department.
Under the resource section, make sure that the parallel port has an interrupt level assigned. If it doesn’t you
will need to add one by unchecking the use default settings box, selecting configuration one so the same
base address is maintained but an interrupt level is added, and then double clicking on the interrupt level so
you can add the interrupt level. Generally, 7 is reserved for parallel ports but you should pick one where no
conflict exists. Reboot the computer and everything should work If you find that the parallel port is
configured as an ECP parallel port, then you will need to access the bios and change the parallel port to a
standard or normal mode. You can generally access the bios by pushing F2 or escape during the initial boot
up of the computer. If so, you will see a computer message “Push F2 to enter setup”. Change the parallel
port mode from ECP to standard or normal. Reboot the computer and everything should work.