D-Link DCS-5300 - Manual (Page 107)

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Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:
• D-Link or its authorized reseller or distributor and
• Products purchased and delivered within the fifty states of the United States, the District of Columbia,
U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an APO or FPO.
Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described below will be
free from material defects in workmanship and materials from the date of original retail purchase of the
product, for the period set forth below applicable to the product type (“Warranty Period”), except as otherwise
stated herein.
1-Year Limited Warranty for the Product(s) is defined as follows:
• Hardware (excluding power supplies and fans) One (1) Year
• Power Supplies and Fans One (1) Year
• Spare parts and spare kits Ninety (90) days
D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period at no
charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will be
rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or
have an identical make, model or part. D-Link may in its sole discretion replace the defective Hardware (or
any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent
(or superior) in all material respects to the defective Hardware. Repaired or replacement Hardware will be
warranted for the remainder of the original Warranty Period from the date of original retail purchase. If a
material defect is incapable of correction, or if D-Link determines in its sole discretion that it is not practical
to repair or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware
will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware (or part thereof) that
is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon
replacement or refund.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will
substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90)
days (“Warranty Period”), provided that the Software is properly installed on approved hardware and operated
as contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic
media on which D-Link delivers the Software will be free of physical defects. D-Link’s sole obligation shall be
to replace the non-conforming Software (or defective media) with software that substantially conforms to D-
Link’s functional specifications for the Software or to refund at D-Link’s sole discretion. Except as otherwise
agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject
to the terms and conditions of the license granted by D-Link for the Software. Software will be warranted for
the remainder of the original Warranty Period from the date or original retail purchase. If a material non-
conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to
replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software
will be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of D-
Link’s products will not be applied to and does not cover any refurbished product and any product purchased
through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers, or the liquidators
expressly disclaim their warranty obligation pertaining to the product and in that case, the product is being
sold “As-Is” without any warranty whatsoever including, without limitation, the Limited Warranty as described
herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the customer
shall submit a claim to D-Link as outlined below:
• The customer must submit with the product as part of the claim a written description of the Hardware
defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same.
Warranty and Registration
USA only
• The original product owner must obtain a Return Material Authorization (“RMA”) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) before the warranty service is provided.