Code Blue BLUE ALERT MOBILE - Manual (Page 8)

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Blue Alert® Mobile
User Guide
Real-time Location
Real-time Location feed
Below the Real-time Location heading is the Real-time Location feed.
The Real-time Location feed gives location updates of the user during an emergency.
• The text highlighted in yellow is the Coverage Map and respective Geofence region that the
user is currently in.
• The address is an approximation of the last known physical location of the user, and is continu-
ally updated as the location coordinates become more accurate or the user moves. Doing a
reverse geocode lookup of the user’s latitude and longitude against the Google Geocode API
derives the resulting address.
• The feed will also show the accuracy of the GPS coordinates, as well as the GPS coordinates.
Incident Map
The Incident Map shows the user with a red location marker.
By clicking the red location marker, an information bubble appears with the user’s profile photo,
name and mobile phone number.
The map will also show the specific Geofence region that the user is currently in.
Emergency dispatch personnel can toggle between Map View and Satellite View.
• Map View is the default setting and will show you a map of the area, including labels of the
region.
• Satellite View will display the satellite image of the region, including labels. The emergency dis-
patch personnel can toggle the labels off in this view to have a clearer image of the region.
Profile Tab
Under the Profile tab, the user’s name will appear in red and the type of alert they are running.
Emergency Communication Icons
911 Notified
Emergency dispatch personnel can click the 911 Notified button to let the user and their emergency
contacts know that they have notified 911. Note: This feature does not interact with 911 services. It
is simply a mechanism to indicate that the dispatcher has taken secondary action to escalate the
alert to emergency services.
Only select this icon if you have notified 911.
Join Call
Clicking the Join Call icon will allow the emergency dispatch personnel to join a one-to-one call with
the user.