Code Blue BLUE ALERT MOBILE - Manual (Page 11)

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Blue Alert® Mobile
User Guide
the user’s location at the respective time during the incident.
Photos
If the user sends photos, the emergency dispatch personnel can access them with the “click to view
photo” link in the photo update.
A modal dialog will appear in the middle on the screen, displaying the photo that was sent by the
user.
To exit the photo and return to the Past Alert Management screen, click either the “x” in the top right
corner or the “Close” Icon in the bottom right corner of modal dialog.
Sorting Tabs
The Sorting tabs allow the dispatcher to filter messages in the Live Emergency feed.
The filters:
• All: Displays all messages and updates that have occurred during the incident in the emergency
feed.
• Caller: Displays only the messages and updates that are sent from the user and their device.
• Photos: Displays only the photos sent by the user.
• Notes: Allows emergency dispatch personnel to add notes during or after an incident for refer-
ence. The notes are shown only to the emergency personnel and are not received by the user
experiencing an emergency.
Real-time Location Tab
Real-time Location feed
Under the Real-time Location tab is the Real-time Location feed.
The Real-time Location feed will give you the last location update of the user.
• The text highlighted in yellow is the coverage map and respective Geofence region that the user
was last in.
• The address is the most relevant address to describe the location of the user. The feed will also
show the accuracy of the GPS coordinates, as well as the GPS coordinates.
Incident Map
The Incident Map shows the location of the user with a yellow marker.
By clicking the yellow location marker, an information bubble will appear with the user’s picture,
name and mobile phone number.
The map will also show the specific Geofence region that the user is currently in.
Emergency dispatch personnel can toggle between Map View and Satellite View.