Code Blue BLUE ALERT MOBILE - Manual (Page 7)

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Blue Alert® Mobile
User Guide
• If the Send a Private Message checkbox is checked, only the user who sent the alert will be
able to view it.
• If the Send a Private Message checkbox is empty, the user and emergency contacts participat-
ing in the alert will be able to view the message.
Live Emergency Feed
During an emergency, all communication and update notifications will appear in the Live Emergency
feed located on the left side of the screen.
Updates on location will be frequently reported and appear in the feed with the user’s real-time loca-
tion and time stamp.
In location update messages, clicking the compass icon in the top right corner of the message will
center the map on the location marker.
Photos
If the user sends photos, the emergency dispatch personnel can access them by clicking the “click
to view photo” link in the photo update.
A modal dialog will appear in the middle on the screen, displaying the photo that was sent by the
user.
To exit the photo modal dialog and return to the Active Alert Management screen, click the “X” in the
top right corner or the “Close” button in the bottom right corner of the modal dialog.
Sorting Tabs
The Sorting Tabs allow the dispatcher to filter messages in the Live Emergency feed.
The filters:
• All: Displays all messages and updates that have occurred during the incident in the emergency
feed.
• Caller: Displays only the messages and updates that are sent from the user and their device.
• Photos: Displays only the photos sent by the user.
• Notes: Allows emergency dispatch personnel to add notes during or after an incident for refer-
ence. The notes are shown only to the administrative personnel and are not received by the
user who sent the alert or their emergency contacts.