Blue alert® mobile, Blue alert mobile powered by guardly, User guide – Code Blue BLUE ALERT MOBILE User Manual
Page 10: Active alerts management screen

Code Blue
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259 Hedcor Street
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Holland, MI 49423 USA
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800.205.7186
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www.codeblue.com
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Blue Alert® Mobile
User Guide
The remaining locations listed will be ones that the user has pre-defined and input as frequently
visited locations.
The location name will appear in blue text with the address of the location.
Past Alerts Index Tab
The Past Alerts Index tab provides a list of previous emergency alerts that the user has initiated.
Each individual incident will list the Alert Type, as well as the date and time of the incident.
By clicking the Alert Type Name, the emergency dispatch personnel will be given a detailed incident
report in a new tab on their web browser. (Clicking the date on the specific past alert will also pro-
vide a link to that respective incident report.)
3.3 Past Alerts Management Screen
Live Communication
Live Communication Feed
In the Past Alert Management screen, the messaging feature is disabled and you will not be able to
input additional messages to the incident.
The Notes tab will be enabled and additional notes can be added to the incident report.
Live Emergency Feed
All Live Emergency feed messages and location updates that occur during an emergency will ap-
pear in the Live Emergency feed. Since the alert is no longer active, no new messages or location
updates will be displayed.
In location update messages, clicking the compass icon in the top right corner will center the map on
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The Coverage Map will show all Active Alerts with red location markers and all Past Alerts with yellow
location markers.
Active Alerts Management Screen
The Active Alerts Management Screen allows the dispatcher to manage individual alerts. The Active
Alerts Management Screen is divided into three main areas. The left section is the Live Communication
Feed. The center section displays the alert user’s real-time location, which updates continually
throughout the duration of an alert. The right section displays the alert user’s physical and medical
profile, photograph, and list of emergency contacts, pre-configured locations, and history of past alerts.
Contrary to traditional emergency response through telephone only, this screen provides the dispatcher
a rich and relevant dataset, which ultimately helps to reduce the response time since key information is
readily available.
In addition, the dispatcher will continue to have access to the Active Alerts Feed and Past Alerts Feed
while using the Active Alerts Management Screen. The feeds will update as new alerts begin and end.
More information on
Active Alerts Feed
and
Past Alerts Feed
can be found above.