Warranty period, Warranty coverage – NEXCOM MRC 2200 User Manual

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Chapter 7: Warranty and Service

MRC 2200 User Manual

Chapter 7: NEXCOM Warranty and Service For MRC

(Mobile Rugged Computer) Product line

2.1 Any claimed defect, products that have been repaired or modified by
persons who have not been authorized by NEXCOM or, products which
have been subjected to misuse, abuse, accident, improper installation, or
usage not in accordance with the product instruction. NEXCOM assumes
no liability as a consequence of such events under the term of this war-
ranty.

2.2 Damages caused by customers’ delivery/shipping of the products or,
product failure resulted from electrical power/voltage shock, or, installa-
tion of parts/components which are not supplied/approved by NEXCOM in
advance.

2.3 Third-party products
2.3.1 Software, such as the device drivers,
2.3.2 External devices such as HDD, printer, scanner, mouse, and so on,
2.3.3 Accessories/parts that were not approved by NEXCOM and,
2.3.4 Accessories/parts were added to products after they were shipped
from NEXCOM.

2.4 Product will be treated as “Out of Warranty” if
2.4.1 It expires the warranted period.
2.4.2 It had been altered by persons other than an authorized NEXCOM

1. Warranty Period

1.1 NEXCOM makes products in accordance with the Industry standard
and, NEXCOM warrants that all her Industry-grade Mobile Rugged Com-
puter products will be free from defect in neither material nor workman-
ship for twenty-four (24) months from the day of invoice issued; third-
party accessory items such as LCD Panel, Battery Packs, Cables, AC/DC
Adapter/Charger, and Mounts are warranted with their own designated
period, six (6) to twelve (12) months accordingly, from the day of their
purchase.

1.2 If MNEXCOM determines customer’s warranty claim is valid, NEXCOM
will repair or replace product(s) without additional charge for parts and
labor. An Extended Warranty Program will extend the warranty period of
the product accordingly.

2. Warranty Coverage

The warranty applies only to products manufactured or distributed by NEX-
COM and her subsidiaries. This warranty covers all the products/shipments
except for