CIRCUTOR CIRe3 Series - Manual (Page 44)

CIR-e 3
Pag 44 of 50 Instructions manual
7 FAQs
 Can I start recording when any or several of the phase LED are flashing?
When LED are flashing, we recommend checking the installation to make sure that there are
no wrong connections. If the LED continue flashing after you have checked the connections,
you can start the recording since this is probably due to a power factor under 0.86 (in any
case, it is a real power factor value of the installation).
 Can I start recording when the REC LED is flashing?
The recording process can not be started when the REC LED is flashing, since this indicates
a card write error, which may be due to one of the following causes:
o
No SD memory card inserted in the CIR-e3 card slot.
o The memory card inserted does not have the correct format or data can not be written.
(for example, if the card is write protected or if it has a FAT32 format. In the later case
change the format of the memory card to FAT16).
 Why has the STD file been deleted from the root directory of the memory card?
The STD file can be deleted from the memory card's root directory for the following reasons:
o
The user has changed the configuration of the clamps before powering the analyzer.
This modifies the file header, deleting the file previously stored in the card.
o The user has powered CIRe³ without inserting an SD memory card in the unit. This loads
the “Default” file with the specific setup. When you insert the memory card, the analyzer
detects the new setup file and this is interpreted as a modification of the setup, so the
unit overwrites the STD file and clears the energy meter.
o When the unit sends the data to the Web application, the application creates a folder
with the unit's serial number and stores the file, renaming it as year-month-day-hour
when it was sent. The file might be stored in the folder if you have already sent it to the
Web application.
 Why does the list of clamps not correspond to the selected scale?
Basically, there may be two reasons why the analyzer may be configured with a wrong
clamp current ratio:
o
The user has not followed the scale selection process correctly, as established in the
section 6.5.1 of this manual.
o The user powered the analyzer while the current clamps (A connector) were not
connected. In such case the unit does not detect the clamps and is automatically
configured with the 5A scale.
 Why the recording period is different from the period previously configured?
If the analyzer does not find the setup file at the root directory of the SD card, it is self-
configured with the “Default” file, which has a default registration period of 15 minutes.
 What happens when the user enters a wrong serial number when generating the setup file
with the PC application?
If you have created a setup file with the wrong name, (i.e., the analyzer's serial number), the
analyzer will not use it as the unit's serial number and will configure itself with the “Default”
file name.
 Is there an alternative way to analyze data recorded by the CIR-e3 analyzer?
There is an option of analyzing the data recorded in the CIR-e3, without sending data to the
Web application. Use Power Vision or Power Vision Plus.