beautypg.com

EXFO FTB-500 (Window XP) User Manual

Page 277

background image

Troubleshooting

FTB-500

267

Solving Common Problems

The GPS USB key is not

detected.

---

Disconnect the GPS key

from your unit, and try

connecting it again.
If the GPS key is still not

detected, try connecting it to

another USB port.

The SumatraPDF reader has

been updated by mistake.
OR
The language that you have

selected for the SumatraPDF

reader is no longer

available.
OR
The SumatraPDF reader is

no longer working properly.

---

Restore your unit. To do so,

see Restoring Your Unit to
Normal Operation
on

page 272.

Batteries are not recharging.

Ambient temperature is

too high or too low.

The AC adapter is not

connected properly.

Make sure that the

temperature in the

location where you

recharge the batteries is

within the specifications

Make sure that the AC

power cord is

connected to the unit

and the wall inlet.

Problem

Possible Cause

Solution