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Eurocom M5 Pro User Manual

Page 222

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Troubleshooting

7 - 12 Problems and Possible Solutions

7

Audio Volume is too low

when listening

through headphones.

You have set the Speaker Configuration to 5.1 or 7.1 Speaker

. It is

recommended that you set the Speaker Configuration to Stereo (not to 5.1 or

7.1 Speaker) when listening through headphones in order to maximize audio

quality. See

“Audio Features” on page 2 - 4

.

The Sound Blaster audio controls don’t

work when the system is connected to an
external display through an HDMI
cable

.

Note that Sound Blaster Audio will be disabled when you are connecting to an
external display through an HDMI connection. See

“Sound Blaster Audio &

HDMI” on page C - 29

.

The fingerprint reader has problems
scanning fingers.

When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger.

Make sure your fingers are clean and dry when

attempting to scan them across the sensor for detection.

Problem

Possible Cause - Solution