Austin Hughes X-600 Smartcard Handle - Manual (Page 86)

www.austin-hughes.com UM-X-600-ISM-Q214V2 P.81
1. GUI shows a certain InfraBox in a DAISY CHAIN / MIXED network disconnected
Step 1 - InfraBox power off?
Check the InfraBox is power ON or not
Step 2 - Can ping the IP address?
i. Make sure the IP address can be found and confi gured using the “ IP setup utilities for
InfraBox “
ii. Make sure the IP address of the InfraBox is the same as the IP address of the cabinet
confi guration in the InfraSolution X Manager GUI
2. GUI shows the whole daisy chain group of InfraBoxes in a DAISY CHAIN / MIXED network
disconnected
Step 1 - Cat. 5 / 6 cable disconnected, loose or defective?
Check the Cat. 5 / 6 cable connection between the fi rst InfraBox and network device. Make sure the
connectors are fi rmly attached. And check if any defects on your cable or not. If yes, replace a new
one.
Step 2 - First InfraBox failed?
Disconnect the InfraBox from the network and try to direct connect the Cat. 5 / 6 cable from the < LAN
> port to a computer network port and use IP Setup Utilities to check if the InfraBox can be found or
not. If it cannot be found, the InfraBox may be failed
3. GUI shows a certain InfraBox in a STAR network disconnected
Step 1 - InfraBox power off?
Check the InfraBox is power ON or not
Step 2 - Can ping the IP address?
i. Make sure the IP address can be found and confi gured using the “ IP setup utilities for
InfraBox “
ii. Make sure the IP address of the InfraBox is the same as the IP address of the cabinet
confi guration in the InfraSolution X Manager GUI
Step 3 - Cat. 5 / 6 cable disconnected, loosed or defective?
Check the Cat. 5 / 6 cable connection between the InfraBox and network device.
Make sure the connectors are fi rmly attached. And check if any defects on your cable or not. If yes,
replace a new one.
InfraBox Disconnection