PRG Best Boy Wash User Manual User Manual
Page 59

BEST BOY
®
WASH LUMINAIRE USER MANUAL
51
Other Errors
Error Code
Explanation
Solution
Ballast Errors: Parity, Overrun,
Bad Header, Msg Too Long
Various ballast errors
Check ballast comm cable/connections
Ballast Heat Sink Over Temp
Ballast too hot
Check fans
Ballast Lamp EOL H/L Voltage
Limit
Lamp life limit exceeded
Check lamp
Ballast Line Voltage Low
Wrong voltage to strike
Check power connection
Ballast Short Detected
Short circuit on ballast output
Check wiring
Ballast Timeout: Lamp Strike
Lamp failed to strike
Check igniter, lamp
CAN Comm Error
Stopped receiving CAN messages from
motion processor
Check CAN cables/connections, motor
control board
Crossload Timeout
Crossload execution took too long due to
error
Remove any incoming DMX, retry
Current Foldback Error
Short in the drive circuitry or an electrical
problem with motor
Check motor, motor cabling
Data Not Crossload Format
Data in memory is not proper format for
crossload
Load software via computer
DMX Busy: Cancel Crossload
Cannot execute crossload with traffic on
DMX line
Remove incoming DMX control for cross
load
DMX: UART transmit error
Transmit buffer busy when trying to send
Remove any incoming DMX, retry
Drive Fault
Fault detected in a drive mechanism
Check mechanism
Fan Error
Fan not running properly
Check fan, fan cabling
Gobo Out of Zero Range
When zeroing gobo wheels, the wheel is
too far away from zero to set the position
Move wheel closer to home position
before zero command
Lamp EOL Voltage Limit
Lamp at end of life
Check and replace lamp
Lamp Off
Fan Error: Cannot strike lamp while any
fan is in error state
Check fan, fan cabling
Lamp Off: Over Temperature
Head temperature too high
Check fans
Lamp Over Threshold
Lamp hours above recommended
maximum
Change lamp
No Current Cal Values
Channel had trouble retrieving the
calibration values from the PIC micro
Check CAN cables/connections, motor
control board
PMD Motion Error
Mechanism's actual position is too far
from its commanded position
Check mechanism motion
Temp Over Threshold
Temperature too high
Check fans/filters