MF Digital Spectrum 2 Thermal (Rev: 03/05/01) - Manual (Page 40)

Spectrum2 Printer Operator’s Guide
Document Revision: 100102
39
Troubleshooting Section
Quick Recovery Strategy
• Clear error condition (if needed, see Error Code Chart at end of this document)
• Press “START” key (to reset printer) or power printer OFF and then power back ON
• Re-try printing label
Test CD Strategy
• For testing printer issues, make sure a CD is loaded in printer’s CD Tray
• To conserve media while testing, test print with small label and rotate the CD after
each print. This allows multiple test prints on a CD.
Common Printer Issues
Printing Issues
• Fingerprints on CD may cause unprintable areas
• Strobe setting (CD label is printing too light or too dark)
• Printer driver set for Color when Black ribbon is installed (error results)
• Spectrum2 Printer driver not selected, therefore computer is not sending print data to
printer
• Parallel Port on computer is set to ECP, SPP or EEP Modes, change Parallel Port
Mode to Normal
Clearing Improper Placement of CD
• If the CD is improperly placed on the CD tray, the CD tray will open and the status
light will blink three times.
• Correct the placement of the CD on the CD tray.
• Press Start
• Press Print