Philips DVP620VR/17 - Manual (Page 79)

H9620UD_48_80,qx4 04.4.7 11:58 AM Page 79
Limited Warranty 79
PHILIPS LIMITED WARRANTY
Ninety (90) Days Free Product Exchange
Ninety-One (91) Days-One (I)Year Reduced-Cost Exchange
PHILIPS CONSUMER ELECTRONICS warrants
this product against defect in material or workmanship,
subject to any conditions set forth as follows:
PROOF OF PURCHASE:
You must have proof of the date of purchase to
exchange the product. A sales receipt or other docu­
ment showing the product and the date that you pur­
chased the product, as well as the authorized retailer
included, is considered such proof.
COVERAGE:
Warranty coverage begins the day you buy your prod­
uct. For a period of ninety (90) days from the date of
purchase, if the product is determined to be defective.
Philips will exchange the defective product with a new
or renewed product, at its option, at no charge. From
ninety-one (91) days to one year from the date of pur­
chase, you will pay a preset exchange fee to obtain a
new or renewed product. Contact the Customer Care
Center for limited exchange pricing.This exchange
opportunity ends one year after the date of purchase.
The replacement product is covered only for the war­
ranty period of the original product. When the warran­
ty on the original product expires, the warranty on all
replaced products also expires.When it is necessary
for you to ship the product to Philips for exchange, you
will pay the shipping cost for shipment to Philips. Philips
will pay the shipping costs when returning a product to
you.
Note:The exchange model supplied will be the most
comparable one in Philips current inventory. Shipping of
your product to Philips implies intent to follow the
specified requirements of the warranty and exchange
program. Product received by Philips cannot be
returned. Replacement product can only be sent if all
warranty requirements are met. Failure to follow all
requirements can result in delay of exchange process.
EXCLUDED FROM WARRANTY COVERAGE
Your warranty does not cover:
• Shipping charges to return defective product.
• Labor charges for installation or setup of the prod­
uct, adjustment of customer controls on the prod­
uct, and installation or repair of antenna systems
outside of the product.
• Product repair and/or part replacement because of
improper installation, connections to improper volt­
age supply, abuse, neglect, misuse, accident, unautho­
rized repair or other cause not within the control
of Philips.
• Damage occurring to product during shipping when
improperly packaged or cost associated with pack­
aging.
• A product that requires modification or adaptation
to enable it to operate in any country other than
the country for which it was designed, manufac­
tured, approved and/or authorized, or repair of
products damaged by these modifications.
• A product used for commercial or institutional pur­
poses (including but not limited to rental purposes).
• Product lost in shipment and no signature verifica­
tion receipt can be provided.
• Products sold AS IS or RENEWED.
WHERE WARRANTY EXCHANGE IS AVAIL­
ABLE:
Exchange is available in all countries where Philips offi­
cially distributes the product. In countries where Philips
does not distribute the product, the local Philips orga­
nization will attempt to exchange the product, although
there may be a delay if the appropriate product is not
readily available, or special customs processes are
implied.
FOR EXCHANGE IN THE U.S.A., PUERTO
RICO, OR U.S.VIRGIN ISLANDS...
Contact Philips Customer Care Center at:
1-800-531-0039
FOR EXCHANGE IN CANADA...
I-800-661-6162 (French Speaking)
1-800-531-0039 (English or Spanish Speaking)
REPLACEMENT AS PROVIDED UNDERTHIS WAR­
RANTY IS THE EXCLUSIVE REMEDY FOR THE
CONSUMER. PHILIPS SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAM­
AGES FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FORA PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY.
Some states do not allow the exclusions or limitation
of incidental or consequential damages, or allow limita­
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to you. In
addition, if you enter into a service contract agreement
with the PHILIPS partnership within ninety (90) days of
the date of sale, the limitation on how long an implied
warranty lasts does not apply.
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
Philips, P.O. Box 520890, Miami, FL 33152 (402) 536-4171
EL6589E00I /01-04