Toshiba IK-DP20A - Manual (Page 36)

LIMITED WARRANTY
CCD SECURITY CAMERA
The Imaging Systems Division of Toshiba America infcMmation Systems, Inc. ("ISD") makes the following limited warranties with
regard to this DOME Camera ("ProducT ). These limited wairanties extend to tf)e Original End-User {"You[r]").
One (1) Year Limited Warranty of Labor and Parts ISD warrants that this Product will perform in accordance with specifications
for a period of one (1) year from the date of purchase by the Original End-User. During this one (1) year period, ISD will repair or
replace the Product, rf it does not perform as warranted. In order to take advantage of this Limited Warranty. You must: (a) deiver
the Product to an ISD Authorized Service Provider ("ASP"): and (b) pay all transportation and insurance charges for shipment of the
Product to the ASP. ISD reserves the right to substitute factory refurbished parts in place of those in need of repair.
Instruction Manual (Owner's Manual): You should read the Instruction Manual {O m e r's Manual) thoroughly before operating this
Product. Before seeking warranty service, you should check the troubleshooting guide in the Instruction Manual (Owner’s Manual)
and follow the instructions to correct the problem.
How to Obtain Warranty Service Step-by-step Procedures: To obtain warranty service. You should:
1. Ccxitact Toshiba at (877) 855-1349 for operation or installation assistance. (877) 855-1 FIX
2. Contact an ASP for warranty service with in thirty (30) days after the Product fails to comply with specifications.
3. Arrange for shipment of the Product to a Toshiba Authorized S^vice Provider.
4. Secur^y pack the Product in the original carton and external shipping pack, include a letter e)^laining the problem with a copy of the
bill of sale or proof of purchase.
5. Prepay all transportation and insurance costs.
Questions? If you have any questions, please check our wed site at http://www.toshiba.com/taisiscl/security/
Your Responsibilities: This Limited Warranty is object to the fr^lowing conditions:
1. You must provide the bill of sale or proof of purchase at the time that warranty sen/ice is required.
2. You must notify an /^SP within theiny (30) days after you discover that the product does not peiform in accordance with specifications
during the Limited Warranty period.
3. All V\farranty Service of this product must be by an ISD Authorized Service Provider.
4. You must pack the Product in its original carton using the original packing material, then insert the original carton containing the
Product into another carton with additional pacing materia before shipping the Product to an ASP.
DISCLAIMERS:
ALL OTHER EXPRESS OR IMPUED WARRANTIES ON THIS PRODUCT, INCLUDING THE IMPUED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SOME STATES DO NOT
ALLOW THE EXCLUSION OF IMPUED WARRANTIES OR UMITATIONS ON HOW LONG AN IMPUED WARRANTY LASTS. SO THE
ABOVE UMITATIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL
BE THE REPAIR OF REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ISD OR ITS PARENT COMPANY OR ANY ASP
BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT. THIS
LIMITATION APPLIES TO DAMAGES OF ANY KIND, INCLUDING ANY DIRECT OR INDIRECT DAMAGES. LOST PROFITS, LOST
SAVINGS OR OTHER SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF
CONTRACT, TORT OR OTHERWISE. OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF TAIS, ITS PARENT COMPANY, OR AN ASP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY
CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE ABOVE UMITATINS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
THIS LIMITED WARRANTY SHALL BE VOID IF THE PRODUCT OR PARTS HAVE BEEN SUBJECTED TO MISUSE, ABUSE,
ACCIDENT, IMPROPER INSTALLATION, IMPROPER MAINTENANCE, OR USE IN VIOLATION OF ISO'S WRITTEN INSTRUCTIONS,
OR WHERE THE PRODUCT HAS BEEN ALTERED OR MODIRED WITHOUT ISO'S PRIOR AUTHORIZATION, OR UPON THE
REMOVAL OR ALTERATION OF ISO'S FACTORY SERIAL NUMBER. LABOR SERVICE CHARGES FOR PRODUCT INSTALLATION,
SET UP AND ADJUSTMENT OF CONTROLS ARE NOT COVERED BY THIS UMITED WARRANTY
No person, agent, distributor, dealer, autoorized service provider, or company is authorized to change, modify, or extend the terms of
this Limited Warranty in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD
arisng under this Limited V^rranty or under any statute, or law of the United States or any state thereof, is herby limited to one (1) year
from the date You discovered should have discovered the prcfolem. This limitation does not apply to implied warranties arising under
state law. Some states do not permit limitation of the time within which You may bring an action beyond the limits provided by state law,
so the above proviston may not apply to You. This Limited Warranty gives You specific legal rights and You may also have other rights
which vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
TOSHIBA