Toshiba 19SL410U - Manual (Page 54)

Chapter 8: Troubleshooting
• If you are not receiving a second audio program
from a known SAP source, make sure the MTS
feature is set to SAP mode ( es - page 38).
• If you hear audio that seems “incorrecf ’ for the
program you are watching (such as music or a
foreign language), the SAP mode may be on. Set the
MTS feature to Stereo mode (m^ page 38).
Remote control problems
• Remove all obstructions between the remote control
and the TV.
• The remote control batteries may be dead. Replace
the batteries page 20 ).
• If the TV still does not act as expected, use the
Reset Factory Defaults procedure ( bs ’ page 28).
Channel tuning problems
• Ihe channel may have been erased from the channel
memory by the Programming channels
automatically feature. Add the channel to the
channel memory ( e ®’ page 32).
• The channel may be blocked by the LOCK feature.
Unblock the channel ([S’ page 42).
• If you are unable to tune digital channels, check the
antenna configuration (t®’ page 24). If you are still
unable to tune digital channels, clear all channels
from the channel list and reprogram channels into
the channel memory (is" page 24). If you are still
unable to tune digital channels, use the Reset
Factory Defaults procedure (i®- page 28). Also see
"TV stops responding to controls" and "Other
problems" (us" page 53).
Closed caption problems
• If the program or video you selected is not closed-
captioned, no captions will display ( ds " page 37).
• If text is not available, a black rectangle may appear.
If this happens, turn off the closed caption feature
page 37).
• A closed-caption signal may not display correctly in
the following situations; a) when a videotape has
been dubbed; b) when the signal reception is weak;
or c) when the signal reception is nonstandard
page 37).
Rating blocking (V-Cbip) problems
• If you forget your PIN code; While the PIN code
entering screen is displayed, press |
recall
\ four times
within 5 seconds. The PIN code you previously
stored will be cleared ( cf page 40).
54
No REGZA-LINK operation
• The REGZA-LINK feature is available for Toshiba
REGZA-LINK compatible devices.
• Make sure the HDMI cables with the HDMI Logo
(Hamr) are used.
• When the connected REGZA-LINK device does not
work correctly after you have changed settings of
the device, turn off your TV and unplug the power
cord, then plug and turn on again.
• If several devices are connected, REGZA-LINK
feature may not operate properly.
• Read the iastniction manual furnished with the
connected REGZA-LINK device.
HDMI probiems
For HDMI cables
Make sure to use cables with the HDMI Logo
(i-iamr)( page 13).
Media Player problems
• Make sure that devices are connected correctly.
• Incorrect behavior may occur with a USB HUB
connection.
• Photo files that have been processed by PC photo
editing software may not be correctly viewed.
• The TV may select one format automatically and
play it when contents that support two or more
formats are played.
• Confirm contents of the USB storage device are
formats that correspond with this TV (is’ page 44).