4 service information – Holtgreven Ohaus Defender Series Bench Scales User Manual
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EN-54
5000 Series Indicators
TABLE 7-1. TROUBLESHOOTING (Cont.).
SYMPTOM
PROBABLE CAUSE(s)
REMEDY
Error 9.5
Calibration data not present.
Calibrate scale.
Battery symbol flashing
Batteries are discharged.
Replace batteries (T51P).
CAL E
Calibration value outside allowable limits
Use correct calibration weight.
NO.SW
Attempting to exit the menu with the LFT
setting ON and the security switch OFF.
Refer to Section 6.1. Set the security switch
to the ON position.
REF WT Err
Reference Weight too small. The weight on
the platform is too small to define a valid
reference weight.
Use a greater weight for sample.
7.4 Service Information
If the troubleshooting section does not resolve your problem, contact an authorized Ohaus Service Agent. For Service assistance
in the United States, call toll-free 1-800-526-0659 between 8:00 AM and 5:00 PM Eastern Standard Time. An Ohaus Product
Service Specialist will be available to assist you. Outside the USA, please visit our website www.ohaus.com to locate the Ohaus
office nearest you.