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4 service information – Holtgreven Ohaus Defender Series Bench Scales User Manual

Page 56

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EN-54

5000 Series Indicators

TABLE 7-1. TROUBLESHOOTING (Cont.).

SYMPTOM

PROBABLE CAUSE(s)

REMEDY

Error 9.5

Calibration data not present.

Calibrate scale.

Battery symbol flashing

Batteries are discharged.

Replace batteries (T51P).

CAL E

Calibration value outside allowable limits

Use correct calibration weight.

NO.SW

Attempting to exit the menu with the LFT
setting ON and the security switch OFF.

Refer to Section 6.1. Set the security switch
to the ON position.

REF WT Err

Reference Weight too small. The weight on
the platform is too small to define a valid
reference weight.

Use a greater weight for sample.

7.4 Service Information

If the troubleshooting section does not resolve your problem, contact an authorized Ohaus Service Agent. For Service assistance
in the United States, call toll-free 1-800-526-0659 between 8:00 AM and 5:00 PM Eastern Standard Time. An Ohaus Product
Service Specialist will be available to assist you. Outside the USA, please visit our website www.ohaus.com to locate the Ohaus
office nearest you.