Hangar 9 3.1m Sukhoi SU-26MM ARF (3 Boxes) User Manual

Page 38

Hangar 9 3.1m Sukhoi SU-26MM ARF Assembly Manual

Warranty and Repair Policy

WARRANTY PERIOd

Exclusive Warranty- Horizon Hobby, Inc., (Horizon)

warranties that the Products purchased (the “Product”) will

be free from defects in materials and workmanship at the

date of purchase by the Purchaser.

LIMITEd WARRANTY

Horizon reserves the right to change or modify this

warranty without notice and disclaims all other

warranties, express or implied.

(a) This warranty is limited to the original Purchaser

(“Purchaser”) and is not transferable. REPAIR OR REPLACEMENT

AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE

REMEDY OF THE PURCHASER. This warranty covers only those

Products purchased from an authorized Horizon dealer. Third

party transactions are not covered by this warranty. Proof of

purchase is required for all warranty claims.

(b) Limitations- HORIZON MAKES NO WARRANTY OR

REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-

INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT

THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF

THE PURCHASER’S INTENDED USE.

be that Horizon will, at its option, (i) repair or (ii) replace, any

Product determined by Horizon to be defective. In the event of

a defect, these are the Purchaser’s exclusive remedies. Horizon

reserves the right to inspect any and all equipment involved in a

warranty claim. Repair or replacement decisions are at the sole

discretion of Horizon. This warranty does not cover cosmetic

damage or damage due to acts of God, accident, misuse, abuse,

negligence, commercial use, or modification of or to any part

of the Product. This warranty does not cover damage due to

improper installation, operation, maintenance, or attempted

repair by anyone other than Horizon. Return of any Product

by Purchaser must be approved in writing by Horizon before

shipment.

dAMAGE LIMITS

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR

PRODUCTION OR COMMERCIAL LOSS IN ANY WAY

CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM

IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR

STRICT LIABILITY. Further, in no event shall the liability of

Horizon exceed the individual price of the Product on which

liability is asserted. As Horizon has no control over use,

setup, final assembly, modification or misuse, no liability

shall be assumed nor accepted for any resulting damage or

injury. By the act of use, setup or assembly, the user accepts

all resulting liability.
If you as the Purchaser or user are not prepared to accept

the liability associated with the use of this Product, you

are advised to return this Product immediately in new and

unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without

regard to conflict of law principals).

Warranty Services

QUESTIONS, ASSISTANCE, ANd REPAIRS

Your local hobby store and/or place of purchase cannot

provide warranty support or repair. Once assembly, setup

or use of the Product has been started, you must contact

Horizon directly. This will enable Horizon to better answer

your questions and service you in the event that you may

need any assistance. For questions or assistance, please

direct your email to [email protected], or

call 877.504.0233 toll free to speak to a Product Support

representative. You may also find information on our website

at www.horizonhobby.com.

INSPECTION OR REPAIRS

If this Product needs to be inspected or repaired, please

use the Horizon Online Repair Request submission process

found on our website or call Horizon to obtain a Return

Merchandise Authorization (RMA) number. Pack the Product

securely using a shipping carton. Please note that original

boxes may be included, but are not designed to withstand

the rigors of shipping without additional protection. Ship

via a carrier that provides tracking and insurance for lost

or damaged parcels, as Horizon is not responsible for

merchandise until it arrives and is accepted at our facility.

An Online Repair Request is available at http://www.

horizonhobby.com under the Repairs tab. If you do not have

internet access, please contact Horizon Product Support to

obtain a RMA number along with instructions for submitting

your product for repair. When calling Horizon, you will be

asked to provide your complete name, street address, email

address and phone number where you can be reached during

business hours. When sending product into Horizon, please

include your RMA number, a list of the included items, and a

brief summary of the problem. A copy of your original sales

receipt must be included for warranty consideration. Be sure

your name, address, and RMA number are clearly written on

the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have

any issue with a battery, please contact the appropriate

Horizon Product Support office.