COP-USA USBDVR04SP - Manual (Page 99)

MAXDVR & DR Series Cards 99
Appendix 2: Frequently Asked Questions
Appendix 2.1 About Installation
Appendix 2.1.1 Cannot Install the MAXDVR Driver
Possible causes:
(1) DR series capture card hasn’t been installed. Before installing driver,
users should install capture card hardware in the PCI slot in the
computer case.
(1) DR series capture card hasn’t been installed correctly. Please
unplug the card and install it again or change to another PCI slot.
(2) Not compatible with PC hardware.
Appendix 2.1.2 ‘Unspecified error’ in the End of Installation
Possible causes as below:
(1) On English version Window XP system, by using driver below
MAXDVR3.0.2, the unspecified error will appear, as the databases
are not well compatible.
(2) Microsoft Windows system database has been destroyed. Reinstall
windows system or try to install MAXDVR driver above
MAXDVR3.1.1 to solve the problem.
(3) Relative Windows support files has been lost or been destroyed,
need to reinstall window system, or try to install MAXDVR driver
above MAXDVR3.1.1 to solve the problem.
Appendix 2.1.3 Can’t find DR series Devices in Device
Manager