Important safety information – Petsafe Passport™ Pet Access Smart System User Manual
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Customer Care Center 1-800-732-2677
www.petsafe.net
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Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING
indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION,
used with the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in minor or moderate injury.
CAUTION
, used without the safety alert symbol, indicates a hazardous situation which, if not avoided
could result in harm to your pet.
NOTICE
is used to address practices not related to personal injury.
• When children are present in the home, it is important to consider the pet door during child proofing
activities. The pet door may be misused by a child resulting in the child accessing potential hazards that
may be on the other side of the pet door. Purchasers/Homeowners with swimming pools should ensure
that the pet door is monitored at all times and that the swimming pool has adequate barriers to entry. If a
new hazard is created inside or outside of your home, which may be accessed through the pet door, Radio
Systems
®
Corporation recommends that you properly guard access to the hazard or remove the pet door.
The closing panel or lock, if applicable, is provided for aesthetic and energy efficiency purposes and is not
intended as a security device. Radio Systems
®
Corporation will not be liable for unintended use, and the
purchaser of this product accepts full responsibility for oversight of the opening it creates.
• Power Tools. Risk of severe injury; follow all safety instructions for your power tools. Be sure to always wear
your safety goggles and other proper safety equipment.
• Ensure the power adapter is used only on a standard 120 Volt AC circuit outlet.
• Do not unplug by pulling on cord. To unplug, grasp the power adapter plug housing, not the cord.
• Inspect the power cord before and periodically during use. Discontinue use if damage or deterioration
occur, such as blistering, cracking, chewing or deformation. Continued use may result in injury or property
damage.
• To avoid tripping, always position the power cord out of the path of foot traffic.
• The user, prior to installation, must become familiar with all building codes that may affect the installation of
the pet door and determine, along with a licensed contractor, its suitability in a given installation. This pet
door is not a fire door. It is important for the owner and contractor to consider any risks that may be present
inside or outside of the pet door, any risks that may be created by subsequent changes to your property
and, how they may relate to the existence and use, including misuse of the pet door.
• If cutting metal surface, be aware of sharp edges to prevent injury.
• During pet training while pet door is in Open Mode, make sure to GENTLY lower flap onto pet’s back. Also
avoid possible injury by making sure your pet is entirely through the pet door opening, including paws and
tail, before completely releasing flap.
• Do not allow your pet to chew on the power cord.
• Read this entire guide prior to cutting or modifying an opening in your door or wall. Do not proceed with
cut-out or installation until your Passport
™
is assembled, powered up, programmed for your pet and all steps
under “Prepare, Setup and Test” have been completed.
• Keep these instructions with important papers; be sure to transfer these instructions to the new owner of the
property.
• Unauthorized changes or modifications may void the user’s authority to operate this equipment, and void
the warranty.
• We do not accept any responsibility for openings that are cut or modified in doors or walls or any damage
caused to doors or walls in forming or modification of such openings, including any costs associated with
the repair or replacement.
• The unit only operates properly while outside temperatures are greater than -5°F (-20.5° C) and less than
131° F (55° C). If operating from the optional rechargeable lithium-ion battery, the battery and battery
compartment cannot be exposed to temperatures below 32° F (0° C).
• Do not install in a location where the Passport
™
interior frame, including the LCD screen and battery
compartment, and the power adapter are exposed to damp or wet conditions or to water or outside
elements, such as rain or snow.
• Only use designated power adapter with the product.
• Do not use power adapter in temperatures below 32° F (0° C) or above 104° F (40° C). Power adapter
for inside use only.
• If homeowner’s door or other application is not level, the pet door must be installed level to swing properly.
• When applying the cutting template, there should be a minimum of 3” between the bottom and sides of the
door and the outer edge of the template to maintain the structural integrity of the door.
• Make sure there is nothing underneath the door where you will be drilling holes or cutting out the opening.
• Use a manual screwdriver to tighten screws. Do not over-tighten. Over-tightening can strip the screws or
warp the pet door frame.