Petsafe Passport™ Pet Access Smart System - Manual (Page 10)

18 Customer Care Center 1-800-732-2677 www.petsafe.net 19
PROGR
AMMING
PROGR
AMMING
lock the exterior U-flap so it does not move and scare your pet. To lock exterior U-flap, make sure interior U-flap and main flap are securely taped open
while in
Open Mode. Next, change Door Operational Mode to Locked Mode (see “Door Operational Modes” page 19). This will lock the exterior
U-flap in place. Please be aware you may receive the “Flap Held Open” error message on the LCD screen. This message will go away once you lower
the flaps after your pet is trained. Establish a motive for your pet to use the Passport
™ . A good motivator is usually food. First feed your pet close to pet
door on inside. Once your pet is comfortable approaching the door, move food to outside to try to get your pet to go through the pet door. After your
pet has used the pet door a few times, lower flaps and change door back to
Open Mode. Hold flaps open and try to get your pet to go through door
while gently lowering flaps so they can touch your pet’s back. This will help your pet become familiar with the flaps. Encourage your pet to push through
the flaps on their own.
Once your pet is comfortable entering and exiting through the closed flaps in Open Mode, change the Passport ™ Door Operational Mode to Smart
Mode to operate with your pet’s Passport Key ™ . Walk your pet to the Passport ™ until the Passport Key ™ is detected and the flap system unlocks.
Encourage your pet to push through the flaps to the other side. Repeat training your pet to walk to the Passport ™ and push through to the other side
until they do it on their own. It is recommended NOT to use any other pet access modes (In-Only, Out-Only or Timer) until your pet is completely
comfortable using the Passport
™ in In/Out Mode (see “Master Access Modes” page 21 and “Pet Access Mode” page 24).
Most pets will learn to use the Passport with a few short training sessions. However, some pets can take a little longer to become comfortable and more
confident with the Passport
™ . The most important rule is to be patient with your pet. Let your pet work out for itself that it can go through the pet door.
With a little patience and training, you and your pet will soon enjoy the freedom your new pet door provides.
Helpful Tip: Try treats or toys to encourage your pet to go through the pet door and become comfortable using it.
INSTALLATION IN A WALL
Passport ™ Wall Entry Kits are available for wall installations or installation in thicker applications (3½” to 12” thick). The Wall Entry Kit frames out
the wall cut-out, giving your door installation a clean, smooth, finished look. You may purchase a Passport ™ Wall Entry Kit through selected online
websites, www.petsafe.net or by calling our Customer Care Center at 1-800-732-2677. See “Replacement Parts and Accessories” page 29.
PROGRAMMING PASSPORT
™
The default factory settings programmed for your Passport ™ can be customized to work for you and your pet(s). Programming the Passport ™ can be
done by using the door control panel or the Passport ™ Computer Application. To use the Computer Application, please see “Connecting Passport ™
to Computer” page 9.
MAIN MENU
This is the default screen on the Passport ™ . Also if navigating a lower level menu, the screen will time out and
return to Main Menu if there is no activity after two minutes. After five minutes of no activity, the LCD screen will
go to sleep (like a cell phone or computer). To wake the LCD screen and return to Main Menu, push any key on
the 5-Star Navigation.
Setup: Allows you to change door settings for the Passport
™ including door operational mode, keypad lock,
volume, date/time, low battery mode and language. Also allows changes to pet settings including pet access
mode, re-latch time, in-tone/out-tone, adding a pet, removing a pet, renaming a pet and relearning a pet.
Pet n: Displays a list of all pets successfully programmed to the Passport ™ (with n being the pet number
assigned when programmed if pet is not renamed) along with each pet’s location when last accessing the Passport ™ while in Smart Mode. When pet
is selected, lists the history of last 4 dates and times the pet accessed the Passport ™ while operating in Smart Mode.
DOOR SETTINGS
The Door Settings screen allows you to customize the door operation and settings of the Passport Pet Access Smart System ™ .
To open the Door Settings menu, from the Main Menu select Setup> Door Settings. The Door Settings screen displays the following options:
Door: Allows pet door operational mode to be changed with three mode options: Smart Mode (default factory setting), Open or Locked.
Lock Keypad: Allows the 5-Star Navigation to be disabled by setting a 4 digit PIN number.
Volume: Turns the volume on or off for the audible beeps and sounds (such
as In-Tone and Out-Tone). Default factory setting for volume is On.
Date/Time: Sets the date and time used by the Passport ™ .
Low Battery Mode: When powered by Passport ™ Rechargeable Battery,
allows the door flap to be set to the Open or Locked position when battery
runs low and door shuts down with an optional audible beep. Default factory
setting is Off for beep and Locked for flap shut down position.
Language: Allows the current language to be changed. Default factory
setting for language is English.
Door Operational Modes
The Passport ™ has three operational modes: Smart Mode, Open and Locked.
Smart Mode: Allows any pet with a programmed Passport Key ™ to access the Passport ™ as programmed for that specific pet. This is the default
factory setting.
Open: Allows the Passport ™ flap system to remain unlocked so any pet or animal can enter or exit, even pets NOT wearing a programmed
Passport Key ™ . The Passport ™ will function like a traditional pet door in this mode. Access Modes, In-Tone, Out-Tone, Pet Location, Pet Tracking are
disabled in Open Mode.
Locked: Shuts and locks the Passport ™ flap system so no pet can enter or exit, even if wearing a programmed Passport Key ™ .
Change Door Operational Mode:
1. From the Main Menu, select Setup > Door Settings then select Door.
2. Use right arrow key to scroll through options to select Smart Mode, Open or Locked. Press left arrow/back key to return to Main Menu.
Lock Keypad
The Lock Keypad setting allows the 5-Star Navigation buttons to be disabled by setting a 4-digit PIN number. This is helpful to prevent a child from
changing the door or pet settings.
To Lock Keypad:
1. From Main Menu, select Setup > Door Settings. Use down arrow key to highlight Lock Keypad and right arrow to select.
2. Use up and down arrow keys to
select your 4-digit PIN number. Use
right and left arrow keys to move
between the fields.
3. Once last digit is selected, press
enter key to accept. The LCD
screen will display
Keypad
Locked. You may want to write
down your PIN number and store it
in a secret place for safe keeping.
Unlock Keypad:
1. Press any button on the 5-Star Navigation and the Unlock Keypad screen will appear.
2. Use up and down arrow keys to enter 4-digit PIN number. Use right and left arrow keys to move between
the fields.
3. Press enter key to accept and unlock 5-Star Navigation buttons. If incorrect PIN number is entered, the
keypad will remain locked. If you cannot remember your PIN number, contact our Customer Care Center
(see “Customer Care International” page 29).
Volume Control
The Passport ™ has several optional audible alerts such as Low Battery Mode, In-Tone and Out-Tone. The Volume
for these audible alerts can be turned off or on. The default factory setting for Volume is On.
Change Volume:
1. From Main Menu select Setup > Door Settings. Use down arrow key to highlight Volume.
2. Use right arrow key to turn volume off or on. Press left arrow/back key to return to Main Menu.
Date and Time
During the “Initial User Setup” steps page 11, the Date and Time format
and current date and time should be set. The Date and Time may
need to be changed if you move to a different time zone or
country or during Daylight Saving Time.
Change Date and Time:
1. From Main Menu select Setup > Door Settings use down arrow key to highlight Date/Time. Press right arrow key to select.
2. Use down arrow key to highlight which setting to change. Use right arrow key to change the setting. When setting Time or Date, use right and
left arrow keys to move between the fields and press enter key to accept once last field is set.