Petsafe Passport™ Pet Access Smart System - Manual (Page 16)

30 Customer Care Center 1-800-732-2677 www.petsafe.net 31
TERMS & HANDLING
TERMS & HANDLING
TERMS & HANDLING
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein.
Usage of this Product implies acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed as a system for programmable pet access. The specific temperament of your pet may not work with this Product. If you
are unsure whether this is appropriate for your pet, please consult your veterinarian or certified trainer. Proper use includes reviewing the entire
Operating Guide provided with your Product and any specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This training device is not intended to harm, injure, or provoke. Using this Product in a way that is
not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems ® Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any
damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this
Product.
5. Modification of Terms and Conditions
Radio Systems ® Corporation reserves the right to change the terms, conditions and notices under which this Product is offered.
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require
this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our
recycling system. If this is not possible, please contact the Customer Care Center for further information.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent batteries.
Compliance
FCC/Canada
This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction guide, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a practical installation. If this equipment causes harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which the receiver is connected.
• Contact the Customer Care Center 1-800-732-2677.
This device complies with Industry Canada Rules. This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Unauthorized changes or modifications to the equipment, not approved by Radio Systems ® Corporation, could result in not meeting compliance
with FCC regulations and could void the user’s authority to operate the equipment.
Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
This equipment has been tested and found to comply with relevant EU Electromagnetic Compatibility, Low Voltage and R&TTE Directives. Before
using this equipment outside the EU countries, check with the relevant local R&TTE authority. Unauthorized changes or modifications to the
equipment that are not approved by Radio Systems
® Corporation are in violation of EU R&TTE regulations, could void the user’s authority to operate
the equipment, and void the warranty. The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be
found at www.petsafe.net and/or are available by contacting your local Customer Care Center:
Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth. Ireland
Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective January
1, 2012, warranty details of this Product are as follows:
One Year Non-Transferrable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not
any other purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects in material
or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally
purchases the Product, or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems
Customer Service, Radio Systems covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply
relative to replacement of the Product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems
Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog
chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an
unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues. Please note that Radio Systems does
not provide refunds, replacements, or upgrades for change of mind, or any other reason outside of these Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components.
Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return Number, prior to sending
the Product. Failure to do so may delay in the repair or replacement of the Product. If the Product is deemed to be faulty within 30 days from date of
original purchase, Radio Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included
with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the
Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio Systems
at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge,
provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the law.
Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or
0800 543 054 (New Zealand).