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Troubleshooting – Xpres Cut Lite User Manual

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Troubleshooting

Warning 2 Command error

If the cutting cannot recognise the commands from your computer, please check that the information
being sent to the cutter is set to a ‘hairline’ outline.

Warning 3 Lever up or no media

Check that you have lowered the lever down and make sure that you load the media before cutting.

Warning 4 Cannot repeat cutting

There are two possibilities:
- There is no data in the buffer: please resend the job from your computer.
- The buffer is full: please resend the same job from your computer.

Under both conditions, press the ON/OFF LINE key to clear the warning message.

Warning 5 Communication error

Check that the USB cable has been connected to the cutter and computer properly.
If so, then check whether the interface settings are correct; check the cutter is the correct mode i.e. 32
or 64bit. Then, press ON/OFF Line key to switch back to On Line mode.

Check that the VLCD software has been connected.

Warning 6 Width sensor error

Check that the pinch rollers are positioned above white markers and reload the media.

If you have any further questions please contact the Xpres Technical Department on

01332 858333 or visit WWW.XPRES.CO.UK

click on the Technical Support section, then the FAQ database

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