Xpres Cut Lite - Manual (Page 20)

Troubleshooting
What if Expert 24 cannot operate?
If your cutter does not respond, please check the following items first:
Is the power cord plugged in properly?
Is the power cord connected to the power connector properly?
Is the power switch turned on?
If the above has been checked: If the POWER LED lights on, the cutting should be in a normal
condition ready to cut. In this case double check that the information being sent from the PC is set to
a ‘Hairline’ Outline.
The cutter is not cutting through the material correctly
Check the force setting, if that does not work try a new blade or cutting strip in case the old ones
have become damaged or worn.
Warning Indicators
When the ERROR LED flashes, take the necessary actions according to the following instructions. When
the problems are solved, the ERROR LED will turn off automatically. Pressing the ON/OFF LINE button
can also turn off the ERROR LED.
Warning Indicators Error On/Off Line Repeat Data Clear Cut Test
1 Cutting area error
2 Command error
3 Lever up or no media
4 Cannot Repeat
5 Communication error
6 Width sensor error
7 Check media drum or X motor
On = Off = Flashing =
Warning 1 Cutting area error
This condition indicates that the cutting area s bigger than the vinyl width.
You can solve the problem by:
- Reloading a wider or longer media.
- Moving the pinch rollers to widen the cutting area.
- Re-scale the design to a smaller size.
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