0 appendix, 1 troubleshooting, Appendix – Rice Lake MSI-3460 Challenger 3 User Manual
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48 MSI-3460 Operator’s Manual
8.0
Appendix
8.1 Troubleshooting
Problem
Possible Cause
Solution
Display is blank when
POWER button is
depressed.
Discharged battery
Recharge, allow at least four
hours charge.
Defective battery
Replace
Corroded battery or battery
contacts
Clean contacts
Defective switch or circuit
board.
Requires authorized service.
Display does not
function properly or
front panel button does
not function normally
or scale will not turn
off.
Improperly updated software.
Reinstall software
Faulty circuit board
Requires authorized service.
Loose connectors
Requires authorized service.
Scale does not
respond to weight
changes.
Out of calibration
Calibrate
Faulty load cell
Replace
Load cell connector
Check connector and wires.
Display over ranges
below 100% capacity.
Tared weight is added to load
to determine overload point.
Return to gross weight mode.
Zero requires adjustment.
Rezero the scale
Too much weight has been
zeroed.
Rezero the scale
Display Drifts
AZM (Auto0) is turned off.
Turn AZM on
Rapid temperature changes
such as moving the scale
from indoors to outdoors.
Wait until the scale
temperature has stabalized.
Displayed weight
shows large error.
Scale not zeroed before load
is lifted.
Zero the scale with no load
attached.
lb/kg units causing confusion
Select proper units
Requires recalibration
Recalibrate
Display reading not
stable.
Excessive vibration in crane
system.
Increase filtering or increase
‘d’ in cal.
Excessive side loading
Improve load train symmetry
Load cell faulty
Check LC connections
Display toggles
between “Error” and
“Load”
Weight exceeds capacity
Reduce weight immediately
Faulty load cell or wiring
Check LC and LC wiring
Display toggles
between “Error” and
“A2DLo”
A/D is saturated negative
Check LC and LC wiring
Figure 8-1. Troubleshooting