Rice Lake Motorola DS457 Laser Scanner - Manual (Page 20)

xviii DS457 Fixed Mount Imager Integration Guide
Service Information
If you have a problem with your equipment, contact Motorola Solutions support for your region. Contact
information is available at: http://supportcentral.motorola.com .
When contacting Motorola Solutions support, please have the following information available:
• Serial number of the unit
•
Model number or product name
• Software type and version number.
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions support, you may need to return your equipment for
servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your business product from a Motorola business partner, contact that business partner for
support.